What is Chronic Care Management?

Chronic Care Management Software

Doctor CCM is removing the word “can’t” from virtual healthcare and asking “how” can we accomplish goals better, faster, and achieve a fantastic ROI. Much of the traditional healthcare system is broken, and we want pioneering partners like you to be a part of the solution. Let’s unite today and fix healthcare together!

 

Chronic Care Management software enables patients and providers to connect via smartphones, tablets or computers. Our state-of-the-art tools include telemedicine solutions to increase patient access and patient volume while simultaneously eliminating clipboards, copy machines, fax machines, scanners and endless phone messages.

 

Simply put, Doctor CCM can increase patient volume, close gaps in care, and automate your workflow while enabling you to increase revenue, reduce overhead, and save time. We offer customized telehealth solutions including a telemedicine app to improve health outcomes and help you get the results you need.

Inside the CCM Software

Chronic Care Management Software Dashboard
Chronic Care Management Software - New Patient
CCM Software Screenshot -Physicians Groups
Chronic Care Management Software - New Physicians

Patient focused

Your patients happiness and health is very important to us and we build our solutions around that standard.

Skillful team

Our team is dedicated to support you every step of the way to implement and use the software effectively.

Effective software

We want to make this a smooth upgrade for your office, with a seamless setup and implementation process.

Chronic Care Management FAQ

Q: What is Chronic Care Management?

 

A: Chronic care management encompasses the oversight and education activities conducted by health care professionals to help patients with chronic diseases and health conditions such as diabetes, high blood pressure, lupus, multiple sclerosis and sleep apnea learn to understand their condition and live successfully with it. This term is equivalent to disease management for chronic conditions. The work involves motivating patients to persist in necessary therapies and interventions and helping them to achieve an ongoing, reasonable quality of life.


Q: Does doing prior authorizations for medications and tests over the phone or ordering them electronically satisfy the Chronic Care Management (CCM) scope of service?

 

A:  The CCM scope of service includes “medication reconciliation with review of adherence and potential interactions” as well as “oversight of patient self-management of medications.” It is debatable whether time spent on the phone doing prior authorization for medications and tests or time sending in such prior authorization electronically would count for this purpose. At this point, it is probably safer not to count time spent on prior authorizations as CCM time, although CMS has not explicitly addressed the question.


Q: If we don’t do 20 minutes of CCM in a month, but our work over two or three months adds up to 20 minutes, can we bill at that time for a month?

A: No. Code 99490 is for 20 minutes “per calendar month.” You cannot add time up over multiple months to report 99490.


Q: Can the case manager of a Medicare Shared Savings Program accountable care organization (MSSP ACO) who works under the physician’s direction be counted for doing work outside of the office? It appears so as long as we record it.

A: If the MSSP ACO case manager is a clinical staff person and the work that he or she does otherwise meets Medicare’s “incident to” rules relative to the physician who will be reporting 99490 (understanding that, for CCM, CMS allows “incident to” services to be provided under general, rather than direct, supervision), then his or her time may be counted toward the 20 minutes necessary to report code 99490, where appropriate.

All FAQ Questions

CCM Software Capabilities

Interactive Dashboard

Dashboard gives detailed actionable insights for better care coordination with patients. Each data is visually represented and the user can gather detailed information by clicking the desired data. The dashboard also displays the follow-up reminders that can be set up by the user against each patient.

Patient Focused

The solution puts patients in the center of care delivery through secure telemedicine capabilities and automates recording of CCM logs enabling providers to direct more of their time and effort on patients.

Comprehensive Care Plan

Create condition specific and comprehensive care plan for each patient for better care coordination. Simplify and streamline workflow to guide tele-nurses in creating care plan. Update notes against each item of the care plan to help tele-nurses to accurately monitor the progress of patients.

Automated Documentation

Automate CCM documentation process with our web-based Chronic Care Solution. Integrate with your softphone to accurately record the time spent and conversation of each call for CMS auditing. Ease your transition by importing service information to your billing system and opt to generate a detailed report on patient interactions including care plan.

1692

Happy Doctors

2590

Health Departments

100000+

Patients Supported

120

Different Capabilities

The Benefits of Telehealth Services and Return on Investment (ROI)

 

Telemedicine technology – the gateway to the future of digital healthcare has proven to drastically reduce patient problems. It has also confirmed that convenience keeps patients engaged and compliant instead of dropping out while enhancing the overall patient and provider experience.

 

To do Telehealth right, you need more than software. You need a reliable and secure telemedicine platform that will help you every single step of the way.

  • MACRA – Telehealth helps accomplish many MACRA initiatives that will affect your Medicare fee schedule +/- 4-9%.
  • There are more visits but reimbursement is the same. This means your per hour revenue can increase from $216/hour to $780/hour or more. Changing 1 hour per day could equal $50,000-$150,000 per year in incremental revenue because Doctor CCM technology allows you to increase capacity without increasing overhead.
  • In the U.S. 25% of scheduled appointments are missed. Furthermore, 1 no-show or cancellation per day costs you $18,000 per year or more. Telemedicine services are more convenient for patients. It also improves their compliance with care.
  • On-call – increasing hours of care also creates additional capacity without increasing overhead generating $360 in additional revenue per day or $90,720 per year.
  • Virtual visits don’t require leased brick-and-mortar, utilities, and other overhead expenses.
  • Other benefits include increase in patient engagement and provider, staff satisfaction. You can spread word-of-mouth about your practice, expand your geography with less brick-and-mortar, and increase access, so patients don’t unnecessarily go to the ER or Urgent Care. Telehealth counseling can help you get better online reviews.

Patient/Member Surveys

 

NPS, HCAHPS, CAHPS, Health Outcomes Survey (HOS), Health Risk Assessment (HRA), & More

1) Get feedback from your patients or members easily. We’ll prioritize input and provide complete reporting capabilities. Use a standard survey or create your own.

2) Get instant results from members. We average 75% engagement with some organizations reaching rates as high as 98%. Imagine 10 times the engagement at a fraction of the cost.

3) Create dynamic surveys that also push patients or members to leave your review on favorite review websites like Google, Facebook, Vitals, Yelp, and more.

Chronic Care Management Software Plans

Plan #1

CCM SOFTWARE, $0 for 11 months

 

$49 Per Month

  • UNLIMITED Patient Data Storage , HIPAA-compliant software portal
  • UNLIMITED users and patients
  • Live Dashboard showing current CCM minutes
  • Guided-interviews for CCM Care Plans
  • Task tracker (with timer) and Time Logging
  • Monthly Update interface for clinical staff and providers
  • Create & store Care Plan reports for patient and other providers
  • Easily download summaries and upload to your EHR
  • Integrates with Annual Wellness Visit Software
  • Tech Support via email
  • YOU ENROLL CCM PATIENTS
  • NOT INCLUDED – Easy Billing interface to easily submit 99490 type claims
  • NOT INCLUDED – Unlimited Recorded Phone calls
  • NOT INCLUDED – Unlimited Intergrated Phone calls
  • NOT INCLUDED – Live Medical Assistants

Get 11 Months Free

Plan #2

CCM Software & Storage, Lifetime Free 

 

$5 Per Patient

  • UNLIMITED ACCESS, HIPAA-compliant software portal
  • UNLIMITED users and patients
  • Live Dashboard showing current CCM minutes
  • Patent-pending Guided-interviews for CCM Care Plans
  • Task tracker (with timer) and Time Logging
  • Monthly Update interface for clinical staff and providers
  • Create Care Plan reports for patient and other providers
  • Easily download summaries and upload to your EHR
  • Integrates with Annual Wellness Visit Software
  • YES – Easy Billing interface to easily submit 99490 claims
  • YES – Submit 99490 claims
  • YES – Tech Support, Email and phone
  • YES – Unlimited Recorded Phone calls- proof of tasks.
  • YES – Unlimited Intergrated Phone service and headset
  • YOU ENROLL PATIENT
  • NOT INCLUDED – Live Medical Assistants

Free For Lifetime

Plan #3

Lifetime CCM Software Storage

 

$10-25 Per Patient

  • Your own secure, HIPAA-compliant software portal
  • Unlimited users and patients
  • Live Dashboard showing current CCM minutes
  • Patent-pending Guided-interviews for CCM Care Plans
  • Task tracker (with timer) and Time Logging
  • Monthly Update interface for clinical staff and providers
  • Create Care Plan reports for patient and other providers
  • Easily download summaries and upload to your EHR
  • Integrates with Annual Wellness Visit Software
  • YES – WE ENROLL CCM PATIENTS
  • YES – Easy Billing interface to easily submit 99490 claims
  • YES – Submit 99490 claims
  • YES – UNLIMITED Tech Support, Email and phone
  • YES – UNLIMITED Integrated Phone calls,proof of tasks.
  • YES – Integrated Phone dialer & headset
  • YES – Live Monthly Survey Assistants

Free For Lifetime

Get Access Now

Our software will support you in taking care of your patients.

Live CCM Software Demo

 

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Chronic Care Management Testimonial